How to Create a Winning Customer Experience Amid an Exploding Number of Customer Requests | https://ed.gr/c8fzh “A better information management system would have automatically sent this team such critical information as my questionnaire response, meeting notes, and any information I had previously requested and received.” How to Create a Winning Customer Experience Amid an Exploding […]
Download 100 #InformationManagement Stats that will Blow Your Mind: http://ed.gr/ct8jj The average number of content systems in use continues to rise; the average number of systems has grown by nearly 30% over the past 5 years. Source
Real World Information Management Use Case: Sharing Information and Documents with Customers | https://ed.gr/c7n8d “With API connections, M-Files customers can funnel documents, files, and information into their own client portal, making it available to their customers in real-time.” Real World Information Management Use Case: Sharing Information and Documents with Customers Source
Among IT pros at businesses with fewer than 250 employees, almost three-quarters (74%) of respondents believe their organizations are safe from most cyberattacks. Dive into the full report at https://wbrt.io/3HiorlZ Source
Document Management Story Time with Frank Taliano | http://ed.gr/cu33o “In this brief podcast, M-Files’ team member Frank Taliano tells a couple interesting tales from his work in information management — some captivating situations he’s run into where document management protocols left a lot to be desired.” Source
From REvil to Trickbot, #malware has made a major impact in 2021—but emphasizing a layered #cybersecurity approach can keep you safe. Check out this year’s nastiest threats: https://wbrt.io/2YXgrpm The 6 Nastiest Malware of 2021 | Webroot Source